Privacy policy

Last updated: September 29, 2026

Nuvaro Store operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Nuvaro Store is supported by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services, or when you communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in it.

Personal information we collect or process

When we use the term "personal information," we mean information that identifies, or can reasonably be linked to, you or another individual. Personal information does not include information that is collected anonymously or that has been de-identified so it cannot be linked back to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and other financial account numbers, payment card data, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
• Account information including username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to your cart, add to a wishlist, or purchase, as well as items you return, exchange, or cancel, and your past transactions.
• Communications with us including the information you include in communications with us, for example, if you send us a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information about how you interact with the Services, as well as how and when you interact or communicate with the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including through your device when you use our products or services, or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology, and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Providing, personalizing, and improving the Services. We use your personal information to provide the Services to you, including to perform our contract with you; to process your payments; to fulfill your orders; to remember your preferences and items you are interested in; to send you notifications related to your account; to process your purchases, returns, exchanges, or other transactions; to create, maintain, and manage your account; to arrange for shipping; to facilitate returns and exchanges; to enable you to post reviews; and to create a personalized shopping experience, such as product recommendations tailored to your purchases. This may include using your personal information to personalize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising, and promotional communications by email, text message, or mail, and to show you advertisements for products or services online, either within the Services or on other websites, including based on items you previously purchased or added to your cart and other activity on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account; to provide a secure payment and shopping experience; to detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity; and to protect public safety and the security of our Services. Choosing to use the Services and register an account means you take responsibility for safeguarding your login credentials. We recommend that you do not share your username, password, or other access details with anyone else.
• Communicating with you. We use your personal information to provide you with customer support; to respond to your inquiries; and to otherwise provide effective service and maintain our business relationship with you.
• Legal reasons. We use your personal information in accordance with applicable laws or in response to valid legal processes, including requests from law enforcement or government agencies; to investigate or participate in litigation, actual or potential claims, or other legal proceedings; and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, storage, and fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertisements to you. For example, we use Shopify to help provide personalized advertisements through third-party services based on your online activity across various merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to direct us not to share your information for purposes of providing you with personalized advertising and marketing based on your online activity with different merchants and websites.
• When you direct or ask us to disclose certain information to third parties, such as to ship you products, or when you use a social media widget or login integration.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy; to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests); to enforce any applicable terms of service or policies; and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are supported by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services on our behalf. To provide and improve the Services on our behalf, the data you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own. Additionally, to help us protect, grow, and improve our business, we use certain advanced features of Shopify that incorporate data and information received from you through your interactions with our store, as well as other merchants and Shopify. To provide these advanced features, Shopify may use the personal information collected from your interactions with our store, as well as other merchants and Shopify itself. In these circumstances, Shopify acts as the party responsible for processing your personal information, including responding to your requests to exercise your rights relating to the use of your personal information for these purposes. For more information on how Shopify uses your personal information and the rights you may have, please see Shopify's Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights related to your personal information here: Shopify Privacy Portal Link.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a minor child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Data security and retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.

• Right to access/know. You may have a right to request access to personal information that we hold about you.
• Right to delete. You may have a right to request that we delete personal information we maintain about you.
• Right to correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of portability. You may have a right to receive a copy of your personal information and to request that we transfer it to a third party in certain circumstances and with certain exceptions.
• Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details below. For more information about how Shopify uses your personal information and any rights you may have, including those relating to data processed by Shopify itself, please visit https://privacy.shopify.com/en.

You will not be discriminated against for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a reasonable timeframe as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the relevant data protection authorities here.

International transfers

Please be aware that we may transfer, store, and process your personal information outside the country you live in.

Whenever we transfer your personal information outside the European Economic Area or the UK, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or an equivalent mechanism issued by the competent authorities of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the website, update the "Last updated" date, and provide notice as required under applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at amministrazioneguide@outlook.it or contact us at Via Roma 1, 80121 Volla NA, Italy. For the purposes of applicable data protection laws, we are the data controller of your personal information.